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Frequently Asked Questions
Straightforward answers about property tax refunds, protests, claims and fees, and using the Andy app, no jargon.
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Andy is a Texas property tax platform that helps homeowners lower what they owe and recover what they've overpaid. Through the app, Andy checks your county's assessment, files protests and refund appeals on your behalf, and keeps you updated at every step, no upfront cost.
Andy currently supports residential properties across all 254 Texas counties. Enter your address in the app or on the site and we'll confirm availability and pull your county's current record automatically.
You can protest or claim a refund yourself, it's your legal right. Andy does the research, paperwork, and hearings for you: comparable-sales analysis, exemption checks, county filings, and review-board representation, all handled by our licensed Texas consultants so you don't have to learn appraisal law or take time off work.
No. Andy is a property tax consulting service staffed by licensed Texas property tax consultants. We are not a law firm and nothing in the app or on this site is legal advice.
No. There is no upfront cost to have your property reviewed for a protest or a refund. Andy only earns a fee when we actually save or recover money for you, see the Claims & Fees section for the exact terms.
We collect only what's needed to research and file on your behalf, primarily your property address and contact details. We don't sell your data to third parties, and it's stored securely and used solely to manage your case. Full details are in our Privacy Policy.
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